The Evolving role of Kenyan University Librarians in the age of ICT
Nov 7, 2025Abstract
University education in Kenya is undergoing rapid transformation, driven largely by advancements in Information and Communication Technology (ICT). In response, university libraries are evolving to meet the changing demands of academic environments. This study investigates the shifting role of librarians in delivering ICT-enabled library services and identifies the ICT competencies required to effectively support patrons in this dynamic context. Using a case study survey design and a concurrent triangulation mixed-method approach, the research was conducted across three Kenyan universities: University of Nairobi (UoN), Egerton University (EU), and Kabarak University (KABU). Quantitative data were collected from a random sample of 154 fourth-year undergraduate students via structured questionnaires. Qualitative insights were gathered from key informants, including three professional librarians, six university deans/directors, and representatives from the Commission for University Education (CUE) and the Ministry of Education, Science and Technology (MOEST). Findings reveal that while library staff possess foundational ICT skills, there is a pressing need for continuous upskilling to remain relevant in a rapidly digitizing academic landscape. The study underscores the importance of visionary leadership, ongoing professional development, and innovation in redefining librarianship for the future. It contributes to the discourse on the evolving role of librarians in Kenyan higher education and offers strategic insights for policy and capacity-building initiatives.
Rights
Copyright (c) 2025 KLISC Journal of Information Science & Knowledge Management